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Support

Real engineers answer your tickets.

No tier-one chatbot funnel. Every ticket is read by a person who has built and operated Sentro. Pick the channel that matches your urgency.

The hidden roadmap tax

Stop rebuilding the same internal tools.

Every growing product eventually needs admin dashboards, moderation panels, CRM tools, operations views, support systems, and internal workflows. SentroDB generates them instantly from your database.

Admin Dashboards

Turn raw tables into the control room your team keeps asking for.

Internal Tools

Ship the awkward CRUD and approval flows without losing a sprint.

Operations Panels

Give ops a clear place to review queues, edge cases, and handoffs.

Customer Management

Find accounts, understand context, and resolve requests from one view.

Content Moderation

Review flagged records quickly with the database still as source of truth.

Analytics Backoffice

Expose the metrics behind decisions without building another reporting app.

Response-time commitments

Targets, not guesses. The clock starts when your ticket reaches us — which means an actual reply, not an autoresponder. Same response times for every Sentro subscription.

Initial response
4 business hours
Critical incident
1 hour
Channels
Email + GitHub

System status

Live status, transparently published

Real-time uptime for the API, dashboard, webhook delivery, and connector pool.

Live health checksOpen status page

Common questions